Privacy Policy

At Personal Play-by-Play, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, email address, phone number, billing details, and other identifying information you provide during the order or inquiry process.

  • Video Footage & Details: The content you upload, including sports footage, game details, player information, and any notes or personalization requests.

  • Technical Information: Browser type, IP address, device data, and usage patterns collected through cookies or similar technologies.

2. How We Use Your Information

We use your information to:

  • Process orders and deliver customized commentary videos

  • Communicate with you about your project or inquiry

  • Improve our services and website functionality

  • Send occasional updates, offers, or feedback requests (only with your consent)

We will never sell or rent your personal data to third parties.

3. Sharing of Information

We may share your information with:

  • Service Providers: Third-party partners who assist with payment processing, video editing, or file storage, bound by confidentiality agreements.

  • Legal Requirements: If required to do so by law or to protect our rights and the safety of others.

4. Data Security

We use industry-standard security measures to protect your data, including encryption, secure storage, and restricted access to authorized personnel only.

5. Your Rights & Choices

You may:

  • Request access to or correction of your personal data
  • Ask us to delete your data or video content after project completion
  • Opt out of marketing communications at any time

Please contact us at info@personalplaybyplay.com to exercise any of these rights.

6. Children’s Privacy

Our services are intended for use by adults or with parental consent. We do not knowingly collect personal information from children under 13 without permission from a parent or legal guardian. We should include language in the submittal form that restates this and has them acknowledge that this permission is granted.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
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